Customer Care Calls – The Best Customer is the One You Already Have!

• Periodic contact helps keep you front of mind
• Ongoing conversation helps you meet their needs
• Your Rep continues a positive rapport on your behalf
• We always mention the sales reps name during the call
• Inside Reps are specifically trained for ongoing conversations, versus cold calling
• Customer Surveys
• Upsell / Cross Sell
• Inform them of specials

Who is Representing You Makes All The Difference In the World!

On going touches / support / contact (?) – Use Variation to Reach More Buyers!

• On Going touches can include calling, emailing, mail, and direct mail
• The same Rainmaker account rep will stick with the prospect for continued out reach
• Rainmaker handles the prospect until they need to see their rep, then we volley it back
• Keep correct buyer, their email, contract renewal dates, and other vital data up to date

Clients need attention!  We can help ensure they are well taken care of!